Frequently Asked Questions

Check our Ring Sizing Guide available on the site. We give instructions on how to measure at home, or compare with a ring you already own. If it’s slightly off, if  you want to exchange for a correct size see our Returns & Exchanges policy.

We ship from within the U.S., typically dispatching orders within 1-2 business days. Once your order ships, we’ll send you tracking information so you can see its journey to you. If you don’t see tracking after a few days, reach out our support is happy to help.

We believe in satisfaction. If a piece doesn’t feel right, you can return or exchange it in its original condition within 7 days of delivery. We’ll cover exchanges when possible. See our full Returns & Exchanges page for details, so you know exactly what to expect.

to keep your pieces looking beautiful: store them in a dry place, avoid exposure to harsh chemicals (e.g. chlorine, perfumes), take them off before showering or sleeping, and gently clean with a soft cloth. If plated, be gentler to preserve the finish.

Yes. We only work with reliable designers and suppliers, ensuring every piece we sell is authentic, high-quality, and exactly as described.

Absolutely! Every SparklyTreats order comes in beautiful, ready-to-gift packaging, making it perfect for birthdays, anniversaries, or just because.

If your order hasn’t shipped yet, we’ll do our best to update or cancel it. Contact us quickly at care@sparklytreats.com, and our team will help.

We accept all major credit/debit cards, PayPal, and other secure payment options at checkout. Your payment details are always encrypted and safe.

Most jewelry naturally requires care. With proper storage and cleaning, your pieces will stay beautiful longer. Many of our items are plated or sterling silver, which can tarnish if exposed to chemicals or moisture but with the right care, they’ll shine for years.

We provide detailed product photos, descriptions, and styling tips. You can also explore our blog and style guides for inspiration or reach out to our team for personalized suggestions.